SHIPPING
SHIPPED ONLY TO THE US (Including AK/HW/PR & Virgin Islands)
F as in Fair. Everyone loves free shipping. However fair shipping is sometimes much better. Our fashion products are very diverse in brands, categories, styles and weights. And there’s no algorithm to come up with a free shipping policy satisfying enough. So here is how Pimamour Fashion shipping works. By volume. And with fairness 😊
All shipments are tracked.
| Total weight of your order | Up to 0.6 lb | 0.6 to 0.99 lb | 1 to 4.99 lb | Over 5 lb |
| Shipping | $3.99 | $5.99 | $9.99 | $14.99 |
Just to get an idea (for L size): Tank top / tee shirt: 0.5lb- Lightweight hoodie: 0.8lb- Knitted cardigan: 0.9lb - Medium weight hoodie: 1.1lb- Jeans: 1.2/1.5lb - Lightweight blazer: 1.4lb - Medium weight blazer: 2.2lb- Heavy coat: from 4.5lb
DISCOUNT
Buy any mix of items from ourWomen's Fashion collections (including accessories) and enjoy Pimamour's PERMANENT PROMOTION.
- Buy 2 items = 10% OFF.
- Buy 3 items = 15% OFF.
- Buy 4 or more items = 20% OFF
Note that the offer will appear at the CHECK OUT ONLY and does not apply to shipping.
Throughout all the store, PIMAMOUR PERMANENT DISCOUNT applies per product category (i.e.: printed apparel / fine art print / canevas / women's fashion…). See FAQ for more details.
RETURN & REFUND
All swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are final sale and non-refundable.
We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 5 days (return window based on the exact time of delivery) of receiving all items in the order and shipped back to the return address within 5 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow us 5 - 7 business days from the day we receive the returned package to process.
- Pimamour will email you after return has been processed to confirm what has been done.